Customer Service Admin

Department: Office

Reports to: Customer Service Supervisor

Duration:
Full time Temp to Permanent – We need your help through February, but if things go well, you could be invited to stay on the team.

Job Summary:
This person will have a positive, helpful attitude that will easily translate to customers, both internal and external. High level of attention to detail is required as well as an ability to multi-task and prioritize requests and responsibilities.

Duties and Responsibilities:

  • Process new sales orders via various methods (data entry, electronic upload, etc.)
  • Learn and comprehend product knowledge as needed to manage order entry.
  • Timely follow-up and proactive communication with customers on order status, shipment confirmations, and issue resolution.
  • Proactively and constructively communicate issues to key stakeholders in order to find quick resolution to issues affecting our customers and business.
  • Filing, as needed.
  • Other duties as assigned.

Education and Experience:

  • High school diploma.
  • 1 year customer service experience.
  • Experience with MS Office applications.

Job Knowledge, Skills and Abilities:

  • Excellent verbal and written communication skills.
  • Ability to work well with others.
  • Solid analytical skills.
  • Self-motivated, ability to complete tasks with minimum supervision.
  • Attention to detail required and strong organizational skills.
  • Ability to multi-task in a fast-paced environment.
  • Consistent and punctual attendance to set schedule.

Physical Requirements:

  • Regularly required to sit or stand for extended periods of time.
  • Regularly required to move about the facility as needed.
  • Exposure to shop elements such as noise, dust, fumes and odors.

Click here to apply online!

You can also provide us your application or resumé via email or US Mail.

Email your application or resumé to: [email protected]

Mail your application to: RHINO | 411 WEST CONGRESS STREET | MAPLE LAKE, MINNESOTA 55358

Please do not contact us via phone about employment.

Rhino is an equal opportunity employer.